Returns – Kriterium
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Returns

If you are not completely satisfied with your purchase, simply return the item or items to us within 14 days upon receipt.

 

To qualify for a refund or exchange, please ensure that the items are neither used nor otherwise damaged. We recommend using a shipping option that provides tracking and insurance on the delivery, especially for valuable goods. You will be responsible for the goods until they reach us and for the costs of returning them to us unless we delivered the goods to you in error.

 

Ship the items back to us at the following address:

 

The Full Battle Rattle (TFBR)
Stiegengasse 5/12
1060 Vienna
Austria

 

All goods will be inspected on return before we refund your original form of payment upon receipt, or exchange the item or items if preferred. We reserve the right to apply restocking fees, deny sales, or returns to customers making what we determine to be excessive, unreasonable, or fraudulent return requests.